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FAQ

  • What does Eustar & Gold Medical Equipment Company specialize in ?
    Eustar & Gold Medical Equipment Company specializes in the supply, distribution, and maintenance of high-quality medical equipment. We provide solutions for hospitals, clinics, diagnostic centers, and other healthcare institutions.
  • What types of medical equipment do you offer?
    We offer a wide range of medical equipment, including diagnostic devices, surgical instruments, patient monitoring systems, imaging equipment, and laboratory apparatus.
  • Do you provide after-sales support and maintenance?
    Yes, we offer comprehensive after-sales support, including maintenance, repairs, and training to ensure optimal performance of our equipment.
  • Do you offer warranties on your products?
    Yes, all our products come with manufacturer warranties, and we provide additional service agreements for extended coverage.
  • How can I purchase medical equipment from Eustar & Gold?
    You can place an order through our website, contact our sales team via email or phone, or visit our physical store if available.
  • Do you provide financing options for large purchases?
    Yes, we offer flexible financing options to help healthcare facilities acquire essential equipment without financial strain.
  • Do you offer training on how to use the equipment?
    Yes, we provide user training and operational guidance for all our equipment to ensure safe and effective use.
  • Can you help with equipment installation?
    Yes, our technical team is available to assist with installation and setup of medical equipment at your facility.
  • How do you ensure the quality of your products?
    We source our equipment from reputable manufacturers and conduct quality checks to ensure compliance with international healthcare standards.
  • Do you offer international shipping?
    Currently, we focus on servicing customers within our operational regions, but international shipping can be arranged upon request.
  • Do you handle bulk or institutional orders?
    Yes, we cater to bulk and institutional orders with customized solutions to meet the specific needs of hospitals and healthcare centers.
  • Can I get a product demonstration before purchase?
    Yes, we offer product demonstrations either virtually or on-site, depending on availability.
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